We have been specialising in business to business requirements including project management and site re-locations for the last 40 years, proving an ideal time to re access your future telecom requirements and to reduce your fixed and variable costs.

Our Engineers are all fully trained and accredited in the provision of data networks and all aspects of cabling.  Telecom Maintenance has many Interconnect Agreements with various major telecom suppliers.

We will liase and communicate with 3rd parties to ensure a hassle free service and providing our customers a seamless transition with their voice and data requirements that have been tailored to suit the needs of the customer.

Telecom Maintenance operates strategically around the UK with approximately 90% of coverage nation wide. We have service centres based in Liverpool, Lancashire, Leeds, Wales, Shropshire, Nottingham, Northampton, London and the South ensuring we meet our customers service needs and requirements.

We provide services and tariffs to County Councils, Local Borough Councils and government bodies, Schools/Colleges & Universities, NHS Trusts Health Centres and Clinics together with Major Blue Chip Companies and smaller business requirements. We have an excellent relationship with our customers thus proving our retention commitment is

All of the below mentioned will eliminate call forward costs and engage tones and provides a flexible solution combined with real value for money.

On Hold Services Cross sells and communicates with callers whilst On Hold 90% of callers will hang up if left in silence for longer than  40 seconds and 34% will not call back.
Call Handler answers telephone calls and plays promotional messages reducing caller abandonment and increasing sales.It even plays a night message for callers after hours.

Call Centre Audio professionally recorded ACD and IVR prompts in over 20 language specialist music production and In Queue Marketing messages. 

A range of high quality, low-cost digital equipment to play the messages.
Retail Audio broadcasts professionally recorded messages over a store or Shopping CentreÆs PA System. 

Get the most out of your system with our simple hardware upgrade.

NTS Services - Free phone 0800 and local rate 0845 services available

Number Portability  - (ensuring the customer retains their existing number).

Monthly & fully itemised billing

Webability (detailing all calls made with full statistics & call analysis with duration and number details).

Full Convergence (Integrating all telephony platforms) VOIP, Voicemail, auto attendant, Call Centres, Internet, CTI (computer Telephony Integration- allows the customers details to pop up on the computer screen when the call comes into the office)